Lakeland, FL
(863) 370-8387

Cleaning questions, answered

Cancelling, paying, windows, products and what a clean costs. Open any question below for the answer, and if yours is not here, call and ask. Someone at CAAS Away picks up seven days a week.

Appointments must be cancelled at least 24 hours before the scheduled clean.

Yes. A cancellation inside 24 hours carries a penalty of half the service charge.

Yes. Window washing is one of the services CAAS Away Cleaning offers. Call (863) 370-8387 to add it to a clean or book it on its own.

Yes. CAAS Away Cleaning provides environmentally friendly cleaning and sanitation.

Cash, credit, debit and checks. There is a $50 fee for any returned check.

It depends on the property and the kind of clean. Commercial pricing varies by property, and new construction pricing varies by needs and square footage. Every estimate is free, so call (863) 370-8387 for yours.

Monday to Friday 8am to 8pm, Saturday 9am to 7pm and Sunday 9am to 8pm.

Worth mentioning when you call

A few questions are best settled by talking to the crew directly. Bring these up and get the answer for your own home or building.

  1. Pets at home. If dogs or cats live in the house, say so when you book, and ask how they would like the visit handled.

  2. Supplies and equipment. Ask what the crew brings and whether there is anything you would like to have on hand.

  3. Rooms and square footage. The size of the home or building and the rooms that matter most help shape the estimate.

  4. Windows. Window washing can be added to a clean or booked on its own, so mention the glass you have in mind.

  5. Timing. Weekday, evening or weekend: the calendar covers all three, so name the slot that suits you.

Still have a question? Ask the crew

Browse the full list of services, read about window washing, or send the details through the contact page.